CIE / Documentation
CIE business handbook.
Prepare what you sell, who you want to reach and which decisions need you. Understand what Exwest sets up and what your configured CIE service can deliver.
Start with one representative workflow
Choose an enquiry or opportunity your business handles repeatedly. Prepare product and service information, pricing rules, communication needs and decision owners. Define a useful outcome before deciding how systems should connect.
Agree scope and availability
The required channels and business rules are reviewed during scoping. CRM, REST, webhooks and MCP are planned integration approaches, not a promise of ready-made connectors. Read the preparation articles and discuss your systems with Exwest.