EXWEST

CIE / Pricing

Choose the scope that fits your business.

Pay once to configure the agreed work, then monthly for the supported service. Choose a workflow scope, confirm the activities and set separate usage and support limits before accepting a quotation.

Modular building at the production site

One workflow can cover several sales stages.

For example: an incoming product enquiry → requirements → offer draft → approved follow-up. This is one agreed workflow, not four package allocations. It is not a conversation allowance.

Before you start, agree the exact activities and available functionality in writing. Email, calls, messaging and CRM connections are included only where expressly agreed and available.

Starter

€299per month

One-time setup: €790

One business. One agreed workflow.

Best for: A business starting with one repeatable commercial task.

Setup
Business information, products or services, price and approval rules, one workflow configuration and one handover.
Ongoing service
For the agreed research or enquiry workflow, receive buyer information or clarified requirements, draft approaches or offers from approved information, and the next action where supported by your configuration.
Your involvement · Limits
Your involvement
Provide approved information and a decision owner; approve exceptions and commitments.
Limits
One workflow. Channels, usage budget and support boundaries agreed before starting. Monthly workflow review and support within the proposal’s limits.
Additional charges
Approved provider usage, paid research/data, voice or messaging charges and separately scoped work. Custom connectors, migration and extra workflows are quoted separately.

Channels and connections

Required email, calling or messaging channels are confirmed for your configuration. CRM, REST, webhook and MCP connections are planned or separately scoped; no connector is automatically included.

Discuss Starter ↗

Business

€1,290per month

One-time setup: €2,990

Up to five agreed workflows with more complex configuration.

Best for: Businesses with complex rules, more workflows and coordinated oversight.

Setup
Detailed products, services and decision rules, up to five workflow configurations, integration scoping and handover within the agreed scope.
Ongoing service
Across the agreed workflows, receive prepared opportunities and offers, questions needing your review and an updated next step under your business rules.
Your involvement · Limits
Your involvement
Provide process owners, reliable business information and access approvals; retain responsibility for exceptions and commitments.
Limits
Up to five workflows. Integrations require a separately evidenced scope; channels, usage and support boundaries are agreed. Monthly managed-support review and support for the agreed configuration.
Additional charges
Approved provider usage, paid research/data, voice or messaging charges and separately scoped work. Custom connectors, migration and extra workflows are quoted separately.

Channels and connections

Required email, calling or messaging channels are confirmed for your configuration. CRM, REST, webhook and MCP connections are planned or separately scoped; no connector is automatically included.

Discuss Business ↗

Custom

Individually quoted

One-time setup: Individually quoted

Multi-brand, specialist or larger requirements.

Best for: Multi-brand or specialist requirements with an individually agreed scope.

Setup
Business information, products, rules, configuration and handover defined in your proposal.
Ongoing service
Receive the commercial outputs specified for your business in the agreed proposal.
Your involvement · Limits
Your involvement
Agree information owners, approval responsibilities and any specialist checks.
Limits
Workflow count, channels, usage, support and integrations specified in the proposal. Review schedule and support defined in the proposal.
Additional charges
Approved provider usage, paid research/data, voice or messaging charges and separately scoped work. Custom connectors, migration and extra workflows are quoted separately.

Channels and connections

Required email, calling or messaging channels are confirmed for your configuration. CRM, REST, webhook and MCP connections are planned or separately scoped; no connector is automatically included.

Discuss Custom ↗

EUR · net prices, excluding applicable VAT.

Compare the agreed scope

CIEStarterGrowthBusinessCustom
One-time setup€790€1,990€2,990Individually quoted
Full monthly fee€299€699€1,290Individually quoted
Agreed workflows135Individually quoted
Configuration and handoverIncluded in the agreed setup scopeIncluded in the agreed setup scopeIncluded in the agreed setup scopeIncluded in the agreed setup scope
Monthly service and scoped supportAgreed commercial activities, configuration and supportAgreed commercial activities, configuration and supportAgreed commercial activities, configuration and supportAgreed commercial activities, configuration and support
Channels, integrations and consumptionConfirmed separately for your businessConfirmed separately for your businessConfirmed separately for your businessConfirmed separately for your business

How usage is measured

Workflows define the work, not a conversation allowance. Estimate enquiries or opportunities per month, research tasks, messages and call minutes where applicable. Numerical allowances, provider budgets and support hours are confirmed in the proposal.

Channels and connections

Required email, calling or messaging channels are confirmed for your configuration. CRM, REST, webhook and MCP connections are planned or separately scoped; no connector is automatically included.

Approved provider usage, paid research/data, voice or messaging charges and separately scoped work. Custom connectors, migration and extra workflows are quoted separately.

Your first month, clearly calculated

One-time setup + one full monthly fee. These examples exclude applicable VAT and all separately charged usage or work; they are not an activation-date or prorating commitment.

Starter

Setup + full monthly fee
€790 + €299

First-month base amount€1,089

Growth

Setup + full monthly fee
€1,990 + €699

First-month base amount€2,689

Business

Setup + full monthly fee
€2,990 + €1,290

First-month base amount€4,280

Agree the service, then choose the package.

Prepare a typical enquiry or opportunity, approximate volumes, your products and rules, current systems and decision owners. Your proposal specifies supported activities, channels, usage and spending limits, support and additional charges. No numerical usage allowance or response-time promise is implied.

Approved provider usage, paid research/data, voice or messaging charges and separately scoped work. Custom connectors, migration and extra workflows are quoted separately.

01 / CIE

Setup and onboarding

Setup covers a business-information review, agreed workflow mapping, product and pricing rules, decision ownership and a handover session. You provide the approved source information. Data cleanup, migration and custom connector development are separately scoped.

02 / CIE

Monthly service, defined together

The subscription covers the commercial activities agreed for your workflow: opportunity or enquiry context, requirements, offer drafts and next actions where available in your configuration. Scheduled review and support keep that scope aligned with your business. Confirm activities, channels, usage and service boundaries before starting.

03 / CIE

Usage and additional costs

Voice minutes, phone numbers, messaging, paid research and external data can create variable provider charges. Agree a spending limit and treatment of these costs in your quote. Custom integrations and work outside the package scope require a separate proposal.

04 / CIE

Find the right starting point

Bring a representative enquiry, approximate volumes, products, current systems and decision owners. We review fit and define the scope with you. All displayed amounts are in EUR, net excluding applicable VAT. Contact Exwest to request a scoped proposal.

Pricing questions, answered

Is a workflow a conversation allowance?

No. A workflow is a repeatable commercial process, such as enquiry → requirements → offer draft → approved follow-up. Several lifecycle stages can belong to one workflow. Conversation and usage volumes are agreed separately.

What does the monthly fee cover?

The agreed commercial activities in your configured CIE scope, maintaining that configuration and the support described in your proposal. Reviews support the work; they are not a substitute for defining the work itself.

Are email, calls, messaging and CRM integrations included?

Only the channels and connections expressly agreed and available for your configuration. The website does not promise universal CRM compatibility or an operational connector for every system. Custom integration work is separately scoped.

Which costs are additional?

Approved provider consumption, voice minutes and numbers, messaging fees, paid research/data, custom integration, migration and work outside the agreed scope may be charged separately. Units, budget, billing basis and any additional rate must be specified in the proposal.

What happens when our requirements change?

Bring the new requirement to Exwest. We assess whether it fits the existing scope or needs a separate proposal. Extra workflows, custom integration and other out-of-scope work require agreement before proceeding; no automatic overage price is implied.

How do we buy?

Choose a package and describe a typical enquiry or opportunity, approximate volumes, required channels and decision owners. Exwest confirms business fit, available functionality, inclusions, limits and additional costs in a scoped proposal.

Which contract and billing terms apply?

The accepted proposal establishes the terms. This page does not introduce a cancellation period, minimum term, guaranteed activation date or unlimited usage. All displayed amounts are EUR net, excluding applicable VAT.

EXWEST / Next step

Let’s discuss the work you want to improve.

Bring a typical enquiry or opportunity. We’ll discuss your requirements, decision rules and the CIE scope that fits your business.

Your workflow. Your rules. Your decisions.

contact@exwest.de ↗